Windows 7 :: Lenovo Fingerprint Reader Software X64

AuthenTec AES1610 Fingerprint Reader Keeps Disconnecting
I've experienced problems with the Authentec AES1610 fingerprint reader under Windows 7 RC. The device IS working using the default Windows 7 driver. However, it keeps disconnecting, triggering the Hardware disconnected chime. This occurs ever minute or so.

I know for sure it is this device because if I remove it entirely OR if I install the Digital Persona software and attendant driver that are distributed online for my HP tablet (TX2510us), the chiming goes away. There is clearly something about the Windows 7 driver that is "losing grasp" of the device and letting it disconnect from the system over and over.

Posted: Tuesday, May 12, 2009 2:40 AM

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Driver For UPEK Biometric Device Fingerprint Reader
I've got a Dell XPS M1330 notebook with integrated UPEK biometric fingerprint reader. The device itself is working fine, however the driver setup I've got at the moment isn't ideal.

I can either use the driver provided by Windows Update, and this allows Windows to recognise the biometric device and I can use the Windows fingerprint logion functionality, but this is all. What I really want to do is use UPEKs' Protector Suite QL to enable the use of the biometric device to login to websites etc.

If I use the driver provided by Windows Update, Protector Suite QL doesn't recognise the fingerprint reader installed. If I use the UPEK driver that allows the Protector Suite to work, Windows doesn't find any biometric devices installed - I can't find a suitable driver where both Windows AND Protector Suite QL recognise the biometric device. Has anyone a solution or a similar problem?

I would like Windows to recognise the device to use the Windows biometric login, and Protector Suite QL to recognise he device to use the biometric website login. Alternatively I'd be happy not to use Protector Suite QL at all if there is a way to use the biometric device to login to websites native in Windows.

Posted: Saturday, January 16, 2010 11:42 PM

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Dell Studio Upgrade And Fingerprint Reader Not Functional
I recently upgraded a new dell studio with a fingerprint reader.Â it worked just fine with vista.Â it is Authen Tec. AES2810. i went to dell and updated the driver they had for windows 7.Â the manager says that it is working properly but it does not appear on startup or on any password input.Â is there a fix or do i need to go back to vista if i want the reader to work?

Posted: Friday, November 13, 2009 12:55 AM

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Fingerprint Reader Not Working When Upgraded From Vista To Win 7
I recently upgraded from vista home to windows 7 home.Â i have a dell studio 17 and liked using the fingerprint reader.Â i downloaded the new driver from dell and the hardware mgr. states that it is working properly, however it is completley missing.Â Is it not compatible with windows 7.Â i wish i would have not did the upgrade. any suggestions before i reinstall vista.

Posted: Thursday, November 12, 2009 7:22 AM

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Toshiba A100 Keyboard Hotkeys And Fingerprint Reader Drivers
I have a toshiba a100 with media hotkeys on left and fingerprint reader on right. I think i need to update the driver.

Posted: Tuesday, July 28, 2009 10:45 PM

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Authentec AES3500/4000 Series Fingerprint Reader Driver
Does anyone know if the final release of Windows 7 will support the Authentec AES3500/4000 series fingerprint reader? This sensor uses the touch driver (ATTchDrv.sys) rather than the slide driver (ATSwpDrv.sys) used by the AES1600/25xx devices.Â

AuthentecÂ seems to have provided a WBDI compliant driver for the slide Sensors (ATSwpWDF.sys) but I can't locate an equivalent driver for the touch sensors.

Â The Authentec downloadÂ only supports the swipe drivers as for as I can establish.

Â The existing touch driverÂ does load, and is recognised in device manager, but apparently doesn't support the Windows 7 biometrics protocols.

Â I have a Tatung Tablet PC ( aka Electrovyaa 3000) from 2005 and everything else works great. The new Tip is fantastic.

Any ideas, hints or pointers?Â Anyone successfully using an AES3500/4000 sensor under Windows 7?

Posted: Thursday, July 02, 2009 5:17 PM

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UPEK Fingerprint Reader In Dell Latitude D620 / Biometric Devices Screen Issues
I installed Windows 7 Beta on a Dell Latitude D620. Laptop has built in UPEK biometric fingerprint reader. Windows 7 did not automatically install a driver. I first installed the driver from Dell.com for Vista 32bit.Â Device manager shows driver installed and hardware running, but the
fingerprint reader does not show up in the Biometric Devices screen from within the Control Panel.Â

Next, I went to UPEK's website, and downloaded a driver dated 12/2008.Â Same scenario, device manager is good, but no device showing up in Biometric Devices in Control Panel.Â I removed driver and rebooted machine before and after each attempt.Â Anyone have any ideas?Â Or are the existing drivers just simply not supported currently by Windows 7 Beta fully?

Posted: Friday, January 16, 2009 5:57 AM

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Realtek USB 2.0 Card Reader X64 Issue
I have a notebook Gateway M 1617, with Realtek card reader but it doesn working with the new Windows 7 build 7100, I've tried go to realtek driver web site, downloaded the Windows 7 driver version also got the win vista version. but nothing worked for me..

Posted: 07-23-2009

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7 X64 Bit Drivers For 02micro Smartcardbus Reader
7 x64 bit drivers for 02micro smartcardbus reader, My computer is getting errors because I don't have the drivers. Also are there anyÂ on Intel(R) ICH9M-E LPC Interface Controller - 2917 drivers for windows 7 x64 also....

Posted: Sunday, May 24, 2009 11:16 PM

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Fingerprint Tool Error At Login: Match For Fingerprint Was Not Found
We at PGS are currently running a Windows 7 pilot to test/confirm windows 7 functionality before we start our production rollout of Windows 7. This issues will seriously bring that to a halt or force us to use the working Lenovo Fingerprint software. I would like to avoid the Lenovo software even though it works without this error on a test laptop and use the native Windows 7 biometric tools.

We have a issue on all our Lenovo laptops that prevents us from simple using the fingerprint login despite registration. This only seems to occur when we are not connected to the domain. This occurs on all laptops tested so far and this error is repeatable.

Error at login screen: Windows Security: A match for the fingerprint was not found in the fingerprint store

The Biometrics settings is enabled, TPM and drivers installed and setting set to "allow users to login to Windows using their fingerprints" and "allow users to login to a domain using their fingerprints".

I am level 2 support and am the technical lead for this project.

Has this been reported to Microsoft as a issue yet? I cannot find any google articles and this error.

Posted: Thursday, November 12, 2009 1:54 AM

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Acer Fingerprint Drivers
Ive got them from the acer website for my 6935g and it all installed fine but as i go to set up my prints all 6 scan propetly but at the end it says finger enrollment failed. Anyone managed to get them to work?

Posted: 11-03-2009

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UPEK Fingerprint Drivers
UPEK's biometric software, Protection Suite 2009, has been updated to work with the Windows 7 RC (Build 7100). However, for those of us who are adventurous enough to try the new leaked build 7127, the installation provides no support, and exits after giving a message that it is only for "builds 7168 to 7100".

Luckily for you guys, I've modified the installation package to support all builds upto 7200, and uploaded it on Rapidshare.

This took me a lotta pain to do, because I've never done anything of the sort, and it took a fair amount of googling and experimentation to find the right tools for the job. So if nothing else, at least give me a little rep if it comes in handy.

Note: This may fail to install the drivers for your fingerprint sensor. If so, just allow Windows Update to download and install the driver for you, and you'll be fine. If the sensor already has a driver installed but the Protection Suite fails to recognize it, goto Control Panel -> System -> Device Manager -> Biometric Devices, and right click on your sensor, and select Uninstall; also select the "Delete device driver" option. Then reboot, and let Windows install the sensor again, and download the driver through Windows Update.

Posted: 05-17-2009

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Biometric Fingerprint Sensor For Hp
I recently installed windows 7 rc on my hp pavilion dv 6722la and suddenly the fingerprint sensor stopped working. I installed the driver from hp.com but it seems that the reader isn't recognized. I tried installing digital persona but it still wont work.The fingerprint reader is an authentic.i had previously installed windows 7 beta 2 and the finger print sensor worked just fine.hope someone can help

Posted: Wednesday, July 29, 2009 1:43 AM

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Fingerprint Scanner Troubles
Ok, so I installed the HP drivers for my Authentec AES2501A biometric scanner and everything worked fine and dandy and then the action center said I had a problem with my fingerprint scanner and that I should install the latest drivers from the manufacturer that were specifically designed for Windows 7, not Vista.

I did this, restarted as it said, and my scanner was not detected : ( I logged in after much trouble trying to actually remember my password and tried to use the scanner only to find it wasn't found. I rolled back the driver and everything was back to working, without even restarting!

I'd like to use the latest drivers designed for Windows 7, but they don't work. Is there some trick to this that I'm missing? or do the drivers not work for others too? I saw the one post below mine, but his problem was similar, but kind of the opposite.

Posted: Monday, January 19, 2009 7:25 AM

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All Programs Is Blank On Win7 X64 (upgrade From Vista Premium X64)
I installed Windows 7 Beta x64 as an in-place upgrade over Vista x64 Premium Service Pack 1. There's one minor hiccup in the UI post-upgrade: when I go to the Start Menu and click on "All Programs", nothing at all is displayed.

Ironically, this hasn't been a major impediment for me because of how I work.Â I usually get to what I need through QuickLaunch icons (which came through fine), application launch via hotkeys, finding items in Recent Items, or using the Control Panel. All of those work fine.

If I right-click on All Programs, I canÂ successfully open my personal start menu folder nested under my AppData, or the All Users menu folder under the root ProgramData folder. I just don't get a vertical list of items as expected.

Anyone have any ideas? I'm guessing this is probably due to a glitch during the migration process, andÂ since the menu appears very similar to Vista's this may beÂ something that happens there as well.Â

EDIT: This isn't the problem documented in MSKB 939041Â or 932404. Actual paths to the folders containing the items are:

C:Users<name>AppDataRoamingMicrosoftWindowsStart MenuPrograms
C:ProgramDataMicrosoftWindowsStart MenuPrograms

Also note that the menu plainly does "update". I get the <Back displayed after clicking "All Programs".

Posted: Tuesday, April 14, 2009 11:07 PM

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Upgrade XP Prof X64 English To Win7 Ultimate X64 Dutch
Ok, i'm dazzled by the many websites with each a different opinion, upgrade paths, and so. It took me hours of reading and clicking. I'm nearly fed up. So finally made it to this forum. With my question:

Is it possible to legally upgrade from XP professional X64 English (OEM) to Windows 7 Ultimate X64 Dutch? Retail or OEM needed?

BTW: Windows 7 Professional X64 Dutch would be a good alternative.

It's unclear to me if it' s allowed to switch from an English OS to a dutch OS. Some say any new OS MUST be the same language as the old one. But is this also appliable for the Ultimate version, since it can switch to other languages after install?

I will be doing a clean install.

Further on i am struggling with the ' professional' to ' ultimate' switch. In some cases that path would not be allowed, others say it is allowed.

What we'd need is a wizard containing all the different choices and possiblilities. Simply choose the old OS from a drop down menu and the new OS, and it would tell you YES thats possible or NO, impossible. And under what conditions. Would draw a lot of site visitors.

Just my 2 cents.

Posted: 3 Weeks Ago

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File Version Error On Installing From Vista Home Premium X64 To Win 7 X64
I get this error message when I try to install Windows 7 x64 on my Vista Home Premium x64 HP9340F machine from within Vista x64:The version of this file is not compatible with the version of Windows you're running.Â Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.

I can install the x32 version of Windows 7 fine, but I need to use drivers from my x64 Vista ie. IR Transceiver for WindowsÂ Media center.Â I would imagine the Vista x64 drivers might work with the x64 Windows 7 where they do not work with the x32 Windows 7.

I'm not sure I'm making sense to anyone but me, sorry.Â If you have any ideas drop me a bone.Â I didn't try the Windows 7 x64 install from a boot, maybe that would have worked?

Posted: Friday, March 20, 2009 12:28 AM

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Build 7057 X64 Upgrade From 7048 X64 Fails ?
Can someone confirm that it's a general problem or have I just got a bad D/L.

If I try and UPGRADE from Windows 7 build 7048 X-64 to Build 7057 X-64 it starts OK but after a while (during the expanding files stage) I get error -- some necessary files for installation cannot be copied ??

Clean install seem to wok.

HA1 and checksums of my iso seem correct.

Actually upgrading from a beta to another beta is not a goood idea anyway but I want to make sure that I haven't got a bad D/L before I try an upgrade from a Vista installation.

Posted: 03-13-2009

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Fingerprint Adapter IBM X61
I encountered a problem that I use 7100 in the process, Windows Update will help me find a fingerprint in the drive, but I always during the update process fails, I am not sure where the problem lies, but the same Windows Update and fingerprint-driven systems in the VHD can be a normal update, I do not know what went wrong?

Posted: Tuesday, May 05, 2009 7:15 AM

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Asus F3SV Fingerprint Problem
i just installed Windows 7 Ultimate to my notebook Asus F3SV, i use Vista drivers and utilities and everything is ok. but i realized that the fingerprint doesn't work. i update all drivers and utilities from asus support page and it still doesn't work. than i tried to open 'my identity' under the Asus Security Center i had a warning:

The Asus Security Protect Manager is not properly installed on your computer.

If the problem persists please contact your system administrator.

i re-install the program and i had a warning about verisoft asghost.exe. i did everything you've written but it still can't work can anyone help me please?

Posted: 10-02-2009

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Sign In Problem With Fingerprint Scanner
Well when I either turn on my computer or awake it from sleep or hibernation, i would sometimes encounter a problem. The problem being that ot does not always give me an option to sign in with my fingerprint scanner. It would show my user profile and an area to enter my password. It does not show "other credentials" and running my finger does not do anything.

I know when it is working when it gives me other credentials, then i can either just scan my finger or click it, select scan my finger, and scan it again. Why do the longer way, i would not know. Nevertheless, this is not the case. This is quite an inconvenience.

Windows 7 64-bit
Protector Suite 2009 Preview (from UPEK)
TouchChip Fingerprint Coprocessor (WBF advanced mode) [from UPEK]

Posted: Sunday, May 17, 2009 1:42 AM

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Upgrade From Home Premium X64 To X64 Ultimate
I have a new laptop coming and its only going to have Win7 x64 Home premium installed on it. I do have an MSDN sub and in fact not too long ago received MSDN disc's for Win 7 Enterprise and Ultimate as part of my subscription. I already spoke with HP and was told I would want to put Ultimate on before I install any other software on the new laptop and am wondering as to the best way to do this.

Can I just go to my MSDN account get a new key and using the DVD's I received simply do an upgrade to the current install or will I need to do a full format and then install Win 7 x64 Ultimate?

Posted: Wednesday, January 06, 2010 11:53 PM

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Vista X64 To Win 7 X64 Upgrade Fails
I have tried upgrading my Vista Hope Premium X64 system to Windows 7 Home Premium X64 system many times in the past few days and I am having a problem with the process aborting. I am running an Acer Aspire x1200 with 4GB of ram. System is running fine on Vista but I wanted to upgrade my home network with Windows 7 for ease of use.

I have run the Upgrade Advisor and the only thing it flags is the NVIDIA nForce System Management Controller with a status of Unknown and "We don't have compatibility information about this device". I have checked and the driver is up to date.

When I run the migration, I run in an update mode. It runs for about 4 hours. When it gets to the "Transferring files, settings, and programs (62%)" point, it sits there for about an hour while it moves thousands of Sun cache files. This appears to finish normally. I then get a screen that says "Setup will continue after restarting your computer".

I then get the Windows Logo screen. The next screen says "Setup is starting services". Next, the process continues with the "Transferring files, settings, and programs" at the (63%) point which seems to indicate that things are going forward.

Next comes the BSOD. "A problem has been detected and windows has been shut down to prevent damage to your computer. SYSTEM_SERVICE_EXCEPTION. The technical information on the screen:

*** STOP: 0x0000003B (0x00000000C000001D, 0xFFFFF88006277D30, 0xFFFFF880054C5EC0, 0x0000000000000000) .

It then states that it is collecting data for a crash dump. At this point, to MS credit, the process rolls back to my Vista system and I am able to have my system back in an operational manner.

I have disconnected all of my USB devices except for my wireless mouse. I ran scans to get rid of any spybots and ad-bots before I started the migration. I turned my McAfee security software off before starting the migration. I have the latest Vista updates applied. All of my other software is up to date.

Posted: Wednesday, November 04, 2009 9:38 PM

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Acer Aspire 5536 Fingerprint Driver
i just have bought an acer aspire 5536 labtop with o.s vesta home edittion. i installed windows 7 immediatlly. the problem is the fingerprint utility doesn't work, i installed the driver with the labtop and when i open an application uses fingerprint like "my winlocker" it tells me that there is no fingerprint available. i downloaded and installed a driver from acer website but the same problem.

Posted: Tuesday, September 15, 2009 10:38 AM

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IBM X61 Notebook Fingerprint Driver
I am currently using a 7100 English version, the notebook is the IBM X61, I have provided in the use of Lenovo fingerprint driver can use, but I deleted the Lenovo drivers, Windows 7 will help me a fingerprint auto-update driver, but I have not been able to normal installation, the error Code 80070103 prompted to download the driver for the UPEK Driver Update For TouchChip Fingerprint Coprocessor.

Posted: 05-06-2009

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HP 6715b / Problem With Fingerprint Logon After Hibernation
Having a problem with fingerprint logon after hibernation, it does not work you have to use password to log back on. Also volume keeps going into mute randomly on its own. Generally impressed with windows 7 just these little problems.

Posted: Sunday, June 21, 2009 7:41 AM

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Fingerprint Scanner And Domain Login - Problem
I have an authentec fingerprint scanner and downloaed the beat of the new support for this in Windows 7.Â When I boot, I scan my fingerprint and I get a message that the system can't contact the Domain to validate my credentials.Â DUH!Â Until you get logged in and start, the network locaiton stuff doens't run and you aren't connected to the domain, right?Â Â AM I doing somehting wrong?Â Also, when you aren't connected to your domain this needs to work.

Posted: Friday, March 20, 2009 5:27 PM

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