Internet Connection Dropping - Default Gateway Not Available
Sep 14, 2012
My internet connection keeps dropping, when I run the diagnostics it comes back showing the problem as the "default gateway is not available" and showing it being fixed, but then it will happen again a few minutes later. I have been Googling the issues in hopes of finding a solution but nothing I have tried from what I've found has worked. My laptop is a Toshiba Satellite L645 and I'm using a wireless connection to a Motorola SBG6580, this is the first time I've had this particular issue since purchasing the computer almost 2 years ago.
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Mar 19, 2011
I have Windows 7 Home Premium 64bit, running on a Dell. I purchased this computer back in February 2010, and the internet HAS ALWAYS been wired directly to the router. All of my networking and internet was constant until January 2011, when I switched from Comcast to Verizon (big mistake), as soon as Verizon routers were installed in my house, my computer (only this computer, not my laptop or my Xbox 360) kept losing internet connection, and I had to either unplug and plug in my ethernet cable, or troubleshoot and repair my default gateway. Well I switched back to Comcast again, and this problem is still standing. Every 6 hours or so it happens. I have tried everything involving disabling IPv6 and resetting my winsock in command prompt.So this must be a compatibility problem with my computer and the comcast router, right? The router is a Netgear Wireless-N 150 Router, WNR1000v2.
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Dec 15, 2011
Since September I've had issues with my internet connection dropping repeatedly. It happens frequently, and everything I've tried to fix it has failed. It's really annoying and I've been trying my best ever since it started happening to fix it. I have a Dell N5110 Computer with an Intel Centrino 1030 Network Card. Here are some things I've tried to fix the problem:
Disabled IP Helper Service
Disabled IPv6
Turned off Power Management settings for my Network Card
Flushed DNS
[code]....
This is the only device on my network that gets any sort of network issue, and the problem seems to be just with Windows 7 as I've heard of people with the same exact setup as me having the same problem, and then reverting to Vista or XP fixed the issue. Also when I use the troubleshooter, it will find the problem and fix it, but the problem will come back. It said the problem was the Default Gateway was unavailable.
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Jul 1, 2012
I am currently at a hotel and am using their wired internet connection. Everything has been working fine until this weekend when I find that the connection keeps dropping out...specifically:
1) Unable to connect when I plug the network cable into computer on startup...have to plug and remove a couple of times till it connects.
2) Connection drops out every 5-10 minutes or so....have to either unplug and replug cable or enable/disable my network adapter on my laptop a couple of times for it to start up again.
3) The connection problem affects random programs but always internet explorer. I can be on yahoo messenger and msn messenger and even an online game and they won't be affected when the connection drops and internet explorer goes out. However, if I log off any of these programs, then I will have a problem getting back on until I repeat the connection methods listed above. Additionally, some IE pages will continue to function for a while if I click the links in them...just cannot access any new pages...
4) sometimes the connection will drop out but it will show that I am still connected in my taskbar at the bottom of my screen.
Everything else on the computer seems to be working fine, wireless also seems to be working too.
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Nov 16, 2012
Now, I recently had to change to new ISP, that can't provide cable where I live. It's stupid DSL internet through the phone cable. With my old ISP there were zero problems, but now it's quite bad.Connection drops randomly for about a minute, then it comes back without me touching anything. Windows says it cannot connect to the primary DNS server when that happens. The problem happens more in the evening, which leads me to believe I cannot fix it, but any suggestions would be welcome.
Could it be like, not the line overloading because of other people, but the router getting clogged because of being used all the day, or something? O_o There's 4 PCs connected to the same router by the way so traffic gets quite heavy. I can't use my old router. I tried, but the cable that goes in this one is smaller, phone cable, not the ethernet one I plug in my PC.
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Jul 7, 2011
I am facing trouble with windows 7 and my internet connections. Facts are I have 02 sony Vaio with windows7 start edition and they are connected to a Apple Airport router (one at the office, a Time Capsule, and another at home, an Airport Extreme). They connect fine at first, but both keep loosing connection every 5 minutes.At the office I have a MacBook that does not disconnect and a Windows XP that also does not disconnect.
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Jan 18, 2012
I have a D-Link Dir655 connected to a DSL-526B ADSL2 modem. The pair are bridged.This configuration has been running fine for a year.4 days ago I reinstalled windows 7 x64. Now, when I download torrents the connection drops after 15 - 30 minutes, and comes back up 1 - 3 minutes later. When the connection drops it takes the modem connection down; every device connected to the internet drops.When I had reinstalled I upgraded all my programs to the latest versions, but I have since rolled them back to the versions being used prior to reinstalling.The download program is call FreeDownload Manager. It includes a bit torrent client. This have never exhibited any problems before.I also use Malwarebytes with realtime protection, and this blocks various sites. This is typical behaviour, and again has never been a problem.
This time when I resinstalled, I uninstalled WIndows Tablet components, Windows Search and disabled the Program Compatability Service, after reading sites like BlackViper. I have since reinstalled and re-enabled all these features.I also turn of Remote DIfferential Compression, but again, that's been off for many months.
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Aug 18, 2012
So lately I have been disconnected from the internet every now and then. Usually I just power cycle my modem and router and move on. But today it happened twice so I need to figure out the problem. I powered cycled the modem alone, and I still had no connection. I power cycled the router and I had connection after so I'm assuming it's the router to blame. The router plugs into my modem, and the ethernet cord from the router goes into one of these: Amazon.com: Dynex DX-EHB4 - Hub - 4 ports - Ethernet - 10Base-T - DC power - external: Computers & Accessories. My PC, Xbox and PS3 are all connected to that. Also during this time my iPhone couldn't get internet through WiFi. I have the D-Link DIR-655 as my router.
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Jul 2, 2012
I have 02 sony Vaio with windows7 start edition and they are connected to a Apple Airport router (one at the office, a Time Capsule, and another at home, an Airport Extreme). They connect fine at first, but both keep loosing connection every 5 minutes.At the office I have a MacBook that does not disconnect and a Windows XP that also does not disconnect.
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Sep 14, 2012
I bought a Netgear wireless router and usb adapter 2 years ago and have not had any problems connecting to the internet until I bought a new computer this week. The only thing I can figure is it has something to do with Windows 7 (my old computer ran Windows XP).
Here is what happens.
1. I plug in the adapter.
2. I connect to the internet
3. After about 30 seconds my connection drops.
Here is what I have done to-date (with no success):
1. Turned off Windows Firewall
2. When in to device properties and turned off option for Windows to turn off device for power savings mode
3. Downloaded and installed most recent driver for device.
What is so puzzling to me is that I can actually connect to the internet for a short period of time. That makes me think the router is alright. Is there something in Windows that would break the connection?
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Apr 13, 2012
For the last 3 months my internet keeps dropping in and out, sometimes for a long period of time. But it always shows full bars in the wireless network connection on our computers. I have been on the phone to the internet company for hours and hours (each time speaking to a different person-so no help there) and they can't figure out what is wrong.
They sent me a new modem which worked for 10 mintues and then was dropping in and out again. The same issue is happening on my roommate's computer too, and I am able to access other wireless networks in other locations too with no trouble. So not an issue with our computers.
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Sep 19, 2012
i get these two notification with my internet. To be more specific it's these two:Local area connection doesn't have a valid ip address and The default gateway is not available.I tried several things from other posts but that was unsuccessful like:Disabling and enabling my network adapter and trying to find a Bonjour thing in my services.How i am connected:The basic modem connects through wire to another Ethernet switch and from there i go with an ethernet cable to my PC. {i also have a wireless router connected there for wifi connection to be available but that doesn't seem to be a problem for me}Anyway i found to unplug the switch to be working most of the times to be working."the reason i use a switch is because i am subscribed to some channels from my internet company that the tv-box must have a static ip if i am correct and connecting it directly to the wireless router found not to be working".
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Sep 7, 2012
System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD A4-3305M APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
Processor Count: 2
RAM: 3562 Mb
Graphics Card: AMD Radeon(TM) HD 6480G, 512 Mb
Hard Drives: C: Total - 689724 MB, Free - 643627 MB; D: Total - 21415 MB, Free - 2311 MB; E: Total - 4054 MB, Free - 1103 MB;
Motherboard: Hewlett-Packard, 169B
Antivirus: Norton Internet Security, Updated and Enabled
I am connected to the internet via a wireless router and an extender...The connection was good and had a strong signal. Now it is off and on, mostly off. When I can get a connection, it sometimes lasts only as long as it takes to click on a link. Then no service... I seldom have a connection for more than a few minutes at a time. I have seen several error messages when I trouble-shoot. The one I see most often is "The default gateway is not available'.
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Nov 28, 2012
I do school online and I cannot stay connected to the internet with this computer. I have a TOSHIBA SATELLITE L675 with Windows 7 on it. I have done troubleshooting with Comcast who is the cable company I'm through and they said everything is fine and I should have no issues.When I am on the computer for a few minutes I get the status bar on the bottom with the yellow triangle and exclamation point. When I have windows troubleshoot it all it says is, DEFAULT GATEWAY NOT AVAILABLE.
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Jul 12, 2012
Default Gateway is not Available. The internet on my laptop only works intermittently. After a minute or so of initial use, it stops working and when I run the troubleshooter it discovers that the default gateway is not available and then it says that it has fixed the problem. However, after only a minute or so more, the internet once again fails. I have tried the "run>cmd>enter>ipcongfig>enter" and found that the numbers for the default gateway are the same on my laptop as for a laptop that does work.
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Aug 6, 2011
My computer worked fine for 3 months, but then lost the ability to connect to the internet with either exploer or google chrome. A more computer literate cowork got my internet working on explorer 64 bit so I can check email, but I can not download updates or update my virus scanner.
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Jan 19, 2012
Recently, my computer has been losing it's connectivity. I've troubleshooted and these are the multiple errors I get:
-wireless network connection doesn't have a valid IP configuration
-the default gateway is not available
-the dns server is not responding
-the connection b/w your access point, router, or cable modem and the internet is broken.The most common error I get is the default gateway is not available.
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Dec 18, 2012
Our main computer is downstairs a Windows xp the router and modem are connected to it (Cisco Linksys, modem Westell 6100). The upstairs computer is a Windows 7 with the adapter connected to it Linksys I believe. The upstairs computer keeps loosing the internet connection. I am computer iliterate and am lost with all the jargon on this website.
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May 23, 2012
Windows Home Premium 64. my wireless connection drops about twice a day. Sometimes, it takes the wireless router with it. I have a bunch of stuff on the wireless network, but it seems my laptop is the only one causing a problem. My primary card is a intel n-1030, but I've also tried a wireless usb adapter and have the same issue. I have even tried a different router. Same result. updated drivers, flused the DNS.
[code]...
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Dec 25, 2011
I have a USB 3.0 that keeps dropping the connection to the devices I try connect to. For example it recognizes my external HDD but then drops it second later. Then it flashes on and off in being recognized. With my wireless keyboard it doesn't recognize it at all.
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Aug 25, 2011
Windows 7 keeps dropping my connection. It started happening about 3 days ago. Thought I fixed it by turning off my wireless router but it came back. When it happens the connection bar drops from 5 bars to 4. To get it back I have to disable the adapter in the network and sharing center. I'm using a Nexxt Solutions NW230NXT Wireless Router and I have a Atheros AR9285 Wireless Network Adapter.
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Nov 18, 2010
Acer Aspire 7745 Notebook (purchased 10/25/2010)Win 7 HP 64-bit (build 7600) (last update 11/11/2010)Broadcom 802.11n Wireless Adapter (5.60.48.35)Since the last update, the wireless network keeps dropping its connection randomly. Windows Network Diagnostics says it can't connect. Status shows limited connection. Manual disconnect and re-connect says "Not in range" although it shows in the available networks with strong signal. Disable and re-enable causes the entire system to lock up and I have to power down. The only reliable way to reestablish a connection is to reboot or wait some random amount of time until the system decides to recognize the wireless network again.
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Jul 6, 2012
I have Desktop A upstairs unto which a wireless router is connected for various devices.Downstairs I have a laptop that I use to connect to the wireless network. I also have Desktop B downstairs. I have an ethernet cable connected from my laptop to Desktop B.There is no drop downstairs so I wanted to connect the desktop somehow. I've enabled the wireless adapter to allow other computers to use its connection to connect to the internet.However, 2-4 times a day the connection simply stops.I don't have any of the computers on Homegroups or anything. All network drivers for all devices (wireless and wired) are updated. Using a Belkin N3000 wireless router.
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Sep 9, 2011
My internet connection keeps dropping periodically.I get the below dialog box and on clicking 'redial' it connects again but again i get the same dialog box in 10-15 minutes.I use windows 7.Tbh i have 0 knowledge of all this LAN related things so i am attaching screenshots of various details of my PC.Please let me know if you need any more details.[Here on right clicking 'Local Are connection 2'->properties->configure->Advanced Tab the setting there are:
Flow control - Disabled
InterruptModeration - Enabled
Network address - Not present
Receive Buffers - 160
Speed and Duplex settings-Auto negotiation
Transmit buffers-160 ]
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Jan 4, 2012
I've been all over the internet, looking for ways to fix my laptop connection - with no success so far.
I'm simply trying to connect my laptop to my router (they connect perfectly fine and the signal strength is excellent) the only problem I'm having is that the connection is dropping every few minutes, leaving my web browser to continuously load. I've tried connecting other laptops and they work flawlessly, without any issues so I'm really stumped why my brand new, 1600 laptop is giving me so many issues!
System: ASUS G74S Series
Network Adapter: Atheros AR9002WB-1NG Wireless Network Adapter
I've looked at my connection status in Network & Sharing and I noticed that no matter where my laptop is place, it will always remain at 65mbps
Code: C:UsersJordan>IPCONFIG/ALL
Windows IP Configuration
Host Name . . . . . . . . . . . . : Jordan-PC
[Code].....
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Mar 19, 2012
I have an HP computer, with Windows 7 64-bit, about 4 days ago, my desktop's internet connection will continually drop out and come in ever 30 seconds or less.I have ran norton constantly and ran malawarbyte twice with full scan. My connection allows me to get online, but with the connection constantly dropping, i cant watch any videos because the connection will cut out and when online internet explorer will come up saying cannot display web page. Ive tried google chrome and media firefox and both have the same problem so i know its my connection and can see it dropping at the bottom right of my screen. My router is NVIDIA nForce 10/100 Mbps Ethernet.
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Nov 14, 2011
I have been struggling with my pc dropping internet connection and not seeing the router as well as it freezing at random times, from 5mins use to several hours, but lately its alot more. Its a cyberpower system machine I bought in oct 2008, its had ALOT of use. See below for system specs below please if needed.It will freeze at all sorts of times, does not matter which application I have open. I have to hard reboot. It will also freeze on shutdown sometimes. I get all sorts of errors on connection loss, it will say the default gatway not available, it will ask me to reset my router too. It resets Local Area Connection adapter all the time, when I try to resolve the issue. It also says "Local Area Connection" doesn't have a valid IP configuration, and resets all my settings back to Obtain IP addresses automatically, as well as Obtain DNS server address automatically in the Internet Protocol Version 4 settings. If I put all the IP addresses and default gateway stuff back in without resetting the router, it then says Troubleshooting couldn't find the problem. Resetting the router usually does work. But not always, sometimes I need a restart. It Sometimes it works if I restart, sometimes it still won't see the router.
I tried putting the IP address in as static, put in the subnet mask, and default gateway.I use the Preffered DNS server IP in there as it helps use network gaming and platforms better like SecondLife.I've tested the router network with same cable I use on another laptop so the cable is fine.Changed ASDL filters twice.Bought new router.I've replaced my harddrive.I've tried two different driver versions for my network card which is a Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller I've resit my memory.Tried restoring system to a few days before it started freezing again.I've reinstalled windows a few times now, usually it works for a while (week or two) after a fresh new install. Its a fresh new windows 7 I bought as the machine came with vista.I've manually tried to put in all the drivers I need myself as I don't have the disk that came with my machine. (I have no idea if I've done that right)Sent it in for a service clean and checkup.Turned off the option that windows shuts my network driver down to save on power.
SYSTEM SPEC:
(Left out actual IP address numbers from communication, I have no idea if that is safe to forum lol*)
Operating System new - server roles
Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United Kingdom)
Installed: 04/11/2011 00:49:01
[code].....
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Mar 20, 2012
I have an HP computer, with Windows 7 64-bit, about 4 days ago, my desktop's internet connection will continually drop out and come in ever 30 seconds or less.I have tried to reset my router and modem and it did not help. I have ran norton constantly and ran malawarbyte twice with full scan. My connection allows me to get online, but with the connection constantly dropping, i cant watch any videos because the connection will cut out and when online internet explorer will come up saying cannot display web page. Ive tried google chrome and media firefox and both have the same problem so i know its my connection and can see it dropping at the bottom right of my screen. My router is NVIDIA nForce 10/100 Mbps Ethernet.
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Dec 17, 2012
My network cards drop the connection and are listed as "unplugged" every time I game online, regardless of the game. I have 2 internal Realtek PCI GBE family controllers on an ABIT IP35Pro mobo. There is no set instance of why/when this happens only that it is completely random and I get the usual Event ID's in the system log after it happens:
The TCP/IP NetBIOS Helper service was successfully sent a stop control.
The reason specified was: 0x40030011 [Operating System: Network Connectivity (Planned)]
The Computer Browser service was successfully sent a stop control.
The reason specified was: 0x40030011 [Operating System: Network Connectivity (Planned)]
There are no other events, Application or Security that happen right before these events other than MS Application experience service entered the stopped state in system log. It could happen every few hours during the day to every 5-10 minutes after midnight( this is what is very weird since it did not do this prior to midnight this many times ). I sit behind a uverse router with it passing through a gateway from 2 powerline adapters. I have no problems downloading torrents, watching movies or anything l else strenuous on the network, but gaming. The only fix I have found is to disable the card and re-enable every time.
I have tried the fixes below with no luck.
1) Disabled Computer Browser service
2) Disabled TCP/Ip Netbios Service
3) Updated Realtek drivers
4) Rolled back Realtek drivers
5) Changed IP address
6) Reset TCP/IP Stack
7) Completely blew out Windows 7 Home and installed a fresh Windows 7 Ultimate I had
8) Disabled windows 7 from shutting these cards off
9) changed power management to never sleep the system
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Mar 27, 2012
I have had my computer for 3 years and it has worked great, i got a new router bout 4 months ago and it works great. about 2 weeks ago my desktop's connection which is wired, basically stopped working. It lets me get online, but the connection either keeps dropping or just doesnt work. Ive watched my connection and it will disconnect alot and instantly reconnect. I can get online but my page takes half a minute to load, and sometimes it just wont load and say it cannot connect to the web page. I have tried google chrome and media firefox and they dont work either. I have reset modem and router many times and that didnt help even a bit. I have switched routers and that didnt help either. In networking safe mode, my connection is completely stable and it runs fast and loads everything. I have ran norton and malawarebytes many times and my connection is still unstable. I have stwitched ethernet cords too and that didnt help either. I have two labtops and a ps3 and their connection works completely fine so it would just be my computer. Since it runs great in networking mode, it might be hardware but i dont know what. It might not be hardware though because i am nowhere near a computer knowledgable.
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Mar 29, 2011
I have seen several OLD posts on the net about Windows 7 64 bit losing connecting with USB external drives, when copying large files...I have also NOT found a resolution.
HP Pavilion e9180t
9 GB RAM
Intel i7 Processor - 920 @ 2.67GHz
Intel X58 Rev 13 Chipset
nVidia GeForce GTS 250 Video adapter
Seagate 1TB Expansion Portable Drive (the drive that is dropping connection)Drive works fine on Vista and Win7 32bit
Note: MS KB97697 patch does not fix, as I do not have an nVidia chipset?
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