DVD Drive Not Properly Recognized In Explorer
I installed Windows 7, 64 bit last week as a dual boot on a system with an AMD Athlon 64 X2 5600+ @ 2800 MHz processor, 2048 MB of RAM, and an nVidia nForce 560 chipset. I have two internal hard drives and two USB ones attached. XP Pro is on the other partition. The DVD drive type is ATAPI, model HL-DT-ST DVDRAM GSA-H62N
After installing I thought the DVD drive flamed out. It spins when I put a disk in, and the title shows in Explorer, but clicking on the drive link in the left column leads to disaster. A green bar moves like a snail across the address field. It never completes.
Contents of the drive never appear. When I try to close the window, it hangs. Task Manager is never able to end that task. Sometimes the option to log off on the preliminary screen for Task Manager works, but more often I end up forcing the system off and doing a hard reboot. Explore seems to remain stuck on whatever drive it was in when I activated the G: link.
I thought the drive had died and was on the verge of ordering a new one when my friendly repairman suggested that I purchase a laser lens cleaner and run that before ordering. When I got the cleaner, it did not run as I'd been led to believe. Using the G:Winclean in Run hung the computer. While I was rebooting, I popped into XP. To my astonishment, the utility autobooted and ran. Then I stuck a program disk in and the drive ran flawlessly.
When I booted back to 7, nothing had changed. The drive did not work. I went to Device Manager and uninstalled the drive, then rebooted and let it reinstall. No change. I clicked on the Update Driver button, and learned that it has the latest drivers.
I just put in a data disk that works in XP. After I let it spin a couple of minutes, I clicked to open the drive G. On the first try, Drive H opened. When I clicked on G again, the contents panel shows desktop.ini (found in C:Users|MeAppDataLocalMicrosoftWindowsBurnBurn) Â as being ready to burn. How that file got there baffles me. I sure didn't put it there! Ejecting the disk avoided the need to do a hard reboot.
Inserting another data disk has the same results. A commercial music disk is not recognized at all, and is ejected.
Now what?
View Replies (Posted: Monday, December 14, 2009 2:04 AM)
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