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Explorer Crashing, Event Name: APPCRASH


Why does this keep crashing?

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6001.18248
Application Timestamp: 49f1c24f
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c015000f
Exception Offset: 000763a2
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160


View 9 Replies (Posted: Jul 28, 2009)

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Rundll32.exe, Signature, Event Name:APPCRASH
I am getting this error...seems to occur pretty randomly. Just reinstalled Vista twice (clean). Each time going from clean install to Vista HP SP1. Error seems to change a bit each time.

Problem signature
Problem Event Name:APPCRASH
Application Name:rundll32.exe
Application Version:6.0.6000.16386
Application Timestamp:4549b0e1
Fault Module Name:USER32.dll
Fault Module Version:6.0.6000.16386
Fault Module Timestamp:4549bdc9
Exception Code:c0000142
Exception Offset:00008fc7
OS Version:6.0.6000.2.0.0.768.3
Locale ID:1033
Additional Information 1:9d13
Additional Information 2:1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3:9d13
Additional Information 4:1abee00edb3fc1158f9ad6f44f0f6be8

Extra information about the problem
Bucket ID:345306578

Posted: Mar 31, 2008

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Every time I click on the desktop to open an application or go to my computer explorer.exe crashes and I get the following:

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6000.16549
Application Timestamp: 46d235d0
Fault Module Name: SHELL32.dll
Fault Module Version: 6.0.6000.16513.........

I've ran Norton, Windows Defender, anti Spyware software, and a family safety critical update to the reg. I have had no luck. Btw: I have Vista Home Basic x64. The problem started yesterday after running Vista with no problems for six month's. No new software installs, except a quickbooks 2007 update.

Posted: Jan 18, 2008

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So I'm still chasing down why explorer keeps crashing, it's quite annoying. But I guess in doing so I messed with some setting (or maybe I didn't and this happened) and now my event viewer wont run, I even tried running it through cmd with the following commands: eventvwr.msc /s and just eventvwr.msc

I just tried to run event viewer to chase down my explorer crash, then that wont even run, I have no idea what the heck is going on... There's no "cause" except explorer usually crashes when I right click, or when I'm in my desktop folder. Those are the two main things. As far as the eventviewer, I'm clueless. If need be, I can do system restore, but more than likely that's an extreme measure for such a small issue. Its more an annoyance than anything else, it doesnt really bother me lol. Could it be AVG's context menu?

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I am using an HP Pavilion dv9000 running the pre-installed Vista Home Premium. The HP rebuild disk boots up into a repair screen, says it is repairing and if it works it will restart normally, which it does but I still have the same problem. I have run every anti virus/anti virus I could get my hands on (none of which seem to be getting rid of this Virtumonde piece of %*&, which is the least of my worries at this point unless it is causing the crashes).

I am about ready to take my laptop to the shooting range with me or upgrade to Windows XP because I have honestly not seen a single value added by Vista. If anyone has any ideas I would gratefully listen. If not, I think I am shooting this hard drive (really) and restarting with XP or some flavor of **ix and running XP in VMware.

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Problem signature:
Problem Event Name: AppHangXProcB1
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This is the Error report I am receiving.

Product
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Problem
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Date
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Status
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Problem signature:
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when i enter "my computer" and try to go into drive d(my dvd) it just crashes,

then i have to wait from a range of 5 mins to 1.5 hours for windows explorer to restart...

and the game installation crashes too...

that happens with other dvds and cds too.

i have changed various dvd drives from various companies and i have updated all of their drivers...the problem is consistent.

im tired of buying new dvd drives and throwing them away for nothing.

obviously its a vista issue cause on my old pc everything works just fine(i have xp on that one).

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A few days ago I began experiencing an odd behavior on my Vista box, every time I opened the start menu and typed something into the search box explorer.exe crashed. Further investigation discovered that was also happening when typing anything into the Run command, into a window address bar and even when typing anything into a New Shortcut address.

NOTE: If you just want to know the solution go to the end of the post .

Using the great tools provided by Sysinternals and by Microsoft, I launched my comprehensive investigation of the problem.

First of all, I set WinDBG to be the default JIT debugger for crashed applications by running Code: windbg.exe -I.

Next, I caused explorer.exe to crash (which was easy) and analyzed the dump using !analyze -v.

Studying the dump I didn't find any interesting clues except that the call stack of the faulting thread showed that some ole32 and urlmonitor extensions of explorer were there.

So, using Autoruns (by Sysinternals) I first disabled 3rd party extensions like FileZilla shell extension and WinRAR shell extension. Crashed explorer, it restarted and the problem persisted. Next, I disabled all OLE32 and URLMON related extensions, but still explorer was crashing.

Well, if at first you don't succeed - USE MORE EXPLOSIVES!!!

Next, I disabled everything in the Explorer tab of Autoruns hoping that it wouldn't break anything and stop explorer from crashing but to no avail.

Now I got pissed, I launched Process Monitor and Process Explorer, and started crashing the hell out of explorer while comparing the dumps, call stacks, thread IDs, thread methods, file accessed by explorer prior to the crash and registry keys accessed by explorer prior to the crash.

Well, the thread causing the crash was running SHLWAPI.DLL!PathIsRootW and by examining the output of Process Monitor I could see that it was looking for whatever I typed into the address box in PATH folders, favorites and search locations.

Finally, I decided to become BFF with the WinDBG help and find out what else the !analyze extension could offer. Apparently, beside the (very useful) -v switch it also provides the -f and -hang switches that give you more information.

Using these I found that the problem was cause by urlmon.dll, specifically by the ~CUri destructor. From the call stack I could see that ntdll!RtlFreeHeap was the last method to be called, and it was called by the ~CUri destructor and caused a Heap Corruption Exception.

Anyway, since I was really annoyed by this problem for two days by now and in an hour I had to be at a wedding I did something that I regret, I used the first solution that came to mind.

!!! SOLUTION !!!

I deleted the Internet Explorer browsing history (address history).

It solved the problem which probably was caused by some address (and could be a bug in urlmon.dll) but now I can't further investigate to find what was the exact address in the history that caused the crash.

I apologize for the long story but I feel the need to pass the knowledge to others.

There might be some holes in the plot, but that is probably the best I can do at 3:30 AM after a long day....

Posted: Mar 18, 2009

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Problem signature:
Problem Event Name: APPCRASH
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Fault Module Name: dmc3se.exe
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Additional Information 1: f255
Additional Information 2: d9ed05cd4110140ba84668ebd74c6c8f
Additional Information 3: 845b
Additional Information 4: 96e3e349ae591e9f52f81792d789d3d4

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