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'Windows Cannot Open Required File"


I have a problem with my Packard Bell ISTART 2380 Due to the fact that my Packard Bell ISTART 2380 contained many viruses, I finally decided to to do a complete recovery install. I am currently trying to recover my Packard Bell PC but I'm having considerable problems doing so. Firstly, I created a 'DVDrecovery disc' using Packard Bell's Smart Restore console and I also downloaded and created a 'Vista recovery iso file' from neosmart.net onto a DVD using an application called Imgburn. I burned this iso file at two different speeds as I have read that burning an iso file at certain speeds, particlulary high speeds, can affect the actual files contained in the iso file. possibly making them currupt and unreadable when doing an install from it.

Messages I have been receiving over the course of trying to solve this problem, include; 'BOOTMGR is missing' and 'Windows cannot open the required file E:Sourcesinstall.wim'. Error code 0x80070002. I don't quite understand why this is happening considering that this Packard Bell model, like many, now come with a special partition as part of the Hard drive (called a Boot partition? or 'X' drive) where I can only presume all the necessary files required for a successful restore or even a full install of Vista itself reside. I have gone through the standard Packard Bell recovery console to repair Windows Vista Home Premium and also to reinstall it completely but it doesn't resolve things at all............


View 7 Replies (Posted: May 14, 2010)

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